Your Satisfaction is Guaranteed

Service Guarantee

The Chute Doctor's staff are the experts, and we want our clients to be happy. We guarantee you will be satisfied with our cleaning, maintenance, and repair services. If for some reason you are not, let us know within 30 days of the service, and we will gladly correct the problem. See the Service Terms and Conditions for details.

Parts Guarantee

You can buy with confidence. We guarantee that the parts we sell meet or exceed industry standards and that they work with virtually all chutes.

Should you receive a defective product, we will gladly replace it and even pay for return shipping. (If a product was damaged in transit, please contact the shipping company for reimbursement instead).

For all returns, please call (800) 755-2488, ext. 231 so we can issue you a Return Merchandise Authorization (RMA) number. For non-defective products, there is a 25% restocking fee. Please read the FAQs and the technical information provided for most products for size and technical information. If you have questions, feel free to call us, and we will be happy to help you make your product selection.

We also handle custom fabrication for out-of-the-ordinary situations. Please click Chat or call (800) 755-2488, ext. 231 to discuss your needs.